Empower your customers with self-service capabilities and empower your employees to answer all customer questions quickly and accurately from any desk any time.

Customer Self-Service

• Request for Quotes
• Verify order correct
• Order status,
• Shipment status,
• Re-order from previous orders, 
• Covert quotes to orders,
• Maintain multiple billing addresses,
• Maintain multiple shipping addresses,
• Maintain multiple credit cards,
• Review invoices,
• Support tickets,
• Purchase orders

 Internal Service Capabilities

• Returns management,
• Track project management
• Review emails embedded in accounts
• Review labels and other info
• Assign Priority Status
• Set Schedules
• Assign Tasks
• Quick Access to customer complaint and order history